The Agent Workforce Framework

Build an agent workforce your company can trust, measure, and own.

Vocion is an open-source Agent Workforce Framework. Define AI coworkers with real roles, onboard them on your systems and know-how, hold them accountable through human review, and manage their performance on a foundation your company owns — instead of renting your workforce from an agent vendor.

MPL-2.0 · Self-hosted · Built for agents that do real work

Vocion · Command Center
Business impact · this week
−38%
Customer response time
−41%
Cost to serve
−27%
Rework
4,812Runs
88%Avg score
84%Reviewer alignment
312Approvals
Agent Roster12 agents
Sales Follow-Up
RevOps
92%
Support Reply
CX
89%
Renewal Risk
CS
87%
Meeting Triage
Ops
No data
12 AI coworkers, 4,812 runs this week — a workforce you can see, measure, and steer. Not a chatbot.

AI agents are easy to hire. Hard to manage.

Most teams can stand up an impressive agent in an afternoon with prompts, APIs, and automation tools. Vocion is built for what comes next — the questions a manager asks on day two:

One roster for every agent you run.

Agents sprawl across teams as one-off experiments — no owner, no budget, no proof they work. Vocion runs them as staffed, governed roles: named and owned, connected to your systems, routed through review, traced, tested, and measured — each one adding to a context layer your company owns.

Explore the platform
Agent Registry
AgentAvg scoreStatus
Sales Follow-Up
RevOps
92%
Healthy
Support Reply
CX
84%
Needs review
Board Reporting
Finance
96%
Healthy
Renewal Risk
CS
87%
Improving
Run many agents as owned, governed assets — ownership, cost, quality, and review in one place.

Delegate the work. Keep the accountability.

Your AI coworkers draft, research, summarize, and recommend while your people stay accountable for sensitive, customer-facing work — and every run is fully traceable, so you can stand behind any output to customers, auditors, and leadership.

Trust, review, and observability
Run Trace
  1. Triggered
    New enterprise support ticket — Acme Health
  2. Context retrieved
    Ticket, contract, history, escalation policy
  3. Agent reasoning
    Classified as billing escalation with renewal sensitivity
  4. Tools called
    Account lookup · KB search · SLA check
  5. Draft generated
    Response draft created · eval check passed
  6. Human review requested
    “Mention the open credit memo; remove refund commitment.”
  7. Approved & logged
    Approved by Morgan, CX Lead · CRM updated
Accountability: every output is explainable and approved — you can always answer “why did it do that?”

Manage your agents on performance, not usage.

How often people open a chat window is not the goal — measurable business impact is. Track quality, cost, cycle time, and outcomes per agent, and review every change against a scored dataset before it ships.

Evals and measurement
Workflow Performance
Avg score
91%
+19 pts
Reviewer alignment
88%
+24 pts
Avg. cycle time
14 min
−32 min
Cost per completed run
$1.24
−$2.56
Quality & alignment over time baseline current
Workflows completed2,840
Approved learnings added18
Reduction in rework27%
Faster customer response38%
Measurable operating improvement — quality up, cost and cycle time down. AI judged by the work it improves.

Your workforce learns from the people who know the work best.

Every time your team reviews an output, Vocion turns that judgment into approved, reusable learnings — no extra training, no extra work. Your agents compound what your experts know, lifting confidence, alignment, and business value with every run.

The feedback & learning loop
Feedback Loop
Feedback captured
16 signals
Pattern detected
across 9 accounts
Learning proposed
rule drafted
Human approval
needs sign-off
Applied & tested
new version
Candidate learningawaiting approval

On renewal emails, include open support risks only if they're already visible to the customer.

ApproveEditRejectscope: Renewal · Sales
Governed improvement, no drift — reviewer feedback becomes scoped, approved learnings your team controls.

Build on it. Embed it. Commercialize it.

Vocion is open source under MPL-2.0, so your company can self-host it at any scale, modify it, embed it in your systems, and commercialize what you build on top. Modifications to Vocion's own files stay open when you distribute them; the roles, integrations, and business logic you write in your own files stay yours.

No framework license fees for self-hosting. A commercial license from Metacto covers what the open license doesn't: a Metacto-backed managed service, white-labeling or redistributing Vocion under your own brand, the proprietary enterprise modules, and warranties, SLAs, and support.

Own, extend, and commercialize
Build, Embed & Extend
Interfaces
Internal appClient portalSlackTeamsAPIMCP clientsScheduled jobs
AI Coworkers
Proposal draftingSupport replyRenewal risk reviewClient reportingAccount research
Vocion · Agent Workforce Framework
ContextOrchestrationHuman reviewEvalsObservabilityBudgetsLearning loop
Company Systems
CRMEmailMeetingsDocumentsSupportDatabaseInternal APIs
Build · Modify · Embed · Extend · Commercialize
Own it, extend it, productize it — one open-source foundation under every coworker you staff.

Hire one coworker. Build the workforce behind many.

Vocion works best when the first role you staff is a real job your team already does every week.

Sales follow-up coworker

Drafts follow-ups from CRM context, call notes, and deal stage. Routes to a rep for approval. Measured on quality, response time, and outcomes.

Support reply coworker

Turns inbound tickets into grounded draft replies. Escalates edge cases. Keeps a human on anything sensitive.

Meeting triage coworker

Summarizes calls, extracts decisions, flags risks, creates follow-ups, and updates the systems of record.

Business reporting coworker

Builds structured updates from business data. Held for review before it goes out. Every report on the record.

Back-office coworkers

Staff repeatable knowledge work across finance, recruiting, delivery, customer success, and platform teams.

Why Vocion, not another agent platform?

SaaS agent builders are useful for generic tasks. The agents that create real operating leverage do company-specific work: they need your context, cross your systems, require approvals, and improve over time. Vocion is for those.

Named roles, owners, and budgetsOnboarded on your systemsHuman review where it mattersFull observabilityPerformance tested before promotionOpen source (MPL-2.0) and self-hostedNo framework license feesNo hosted agent lock-in
Open framework vs SaaS agent platforms

Staff a workforce that survives production.

The management layer is already built — context, orchestration, review, observability, evals, budgets, and portability — so your budget goes to the work your agents do, not the plumbing. Start with the code and the docs. When you want help putting a workforce to work in your business, the team that builds on Vocion can help.