Built into every workspace

Your agents and teams, in one shared workspace.

Every Vocion workspace comes with its agents and teams. Ask a question or hand over work, and the right agent takes it. Your people see the same work the agents do.

  1. 01

    Ask any workspace

    Ask a question or hand over work, in chat or in Slack.

  2. 02

    The right agent takes it

    A team's lead routes the request to the agent that owns it.

  3. 03

    Answers cite what they read

    Here, the contracts folder in Google Drive.

Sample data. Simplified from the Vocion app.

Teams

A lead agent routes the work.

A team is a group of agents. Give it a lead to route requests to the agent that owns the work, and a person accountable for it, or let it inherit the workspace owner.

A lead routes the work
The lead answers for the team in chat.
An owner when you want one
Set per team, or inherited from the workspace.
Sample data. Simplified from the Vocion app.

Review

The work that needs a person comes to one place.

Approvals, questions and recommendations land in Needs you. Each one says which agent recommends it and why, and cites the documents it read.

Sample data. Simplified from the Vocion app.

Record

Every run keeps a record.

What the agent did, what it read, who approved it and what it cost. Open it when someone asks why. A team's records are open to that team.

Illustration. Sample data.

How a role runs

One loop runs every agent.

Define the role. Run the work. Review where judgment matters. Measure the result. Improve from what reviewers approve.

  1. 01

    Define

    A role, its tools, its rules and an owner.

  2. 02

    Run

    It does the work in your systems.

  3. 03

    Review

    A person approves what matters.

  4. 04

    Measure

    Quality, cost, cycle time, outcome.

  5. 05

    Improve

    Edits become rules a person signs off.

  6. Then back to Define, with what the team learned.

Define

Agents, teams, tools and rules are YAML in your git. Agents answer from the documents and records you connect, and cite them.

Review

Anything that leaves the building waits for a person. Autonomy is earned per action.

Earned autonomy

Improve

An edit becomes a proposed rule. A person approves it before any agent uses it.

The learning loop

Run

Your whole workforce, in one place.

A roster of who runs what, with an owner, a budget, quality and status. Everything that needs a person lands in one list.

AgentsNorthwind · 3 of 12
  • Support ReplyRunning
  • Sales Follow-upRunning
  • Weekly ReportPaused

Owner · budget used · quality · status

Needs you4
  • Reply to Acme about the late orderApproval
  • Which price list for Contoso?Question
  • Renewal reminders paused by DanaPaused
  • Let CRM updates run on their ownRecommendation

An owner for every agent

Set per team, or inherited from the workspace owner.

A budget for every agent

Soft and hard caps per agent, daily or monthly, plus one cap for the whole workspace.

One list for people

Approvals, questions, recommendations and paused work, each with who is asking and why.

Measure

Measured like any team.

Manage agents on performance, not usage: quality, cost, cycle time and outcomes, per team.

This week, per teamNorthwind · sample
TeamQualityCost / runCycle timeOutcome
Support92%$0.3840 min81% same day
Revenue88%$0.522 h14 follow-ups sent
Finance95%$0.211 dayClose on time
Support queue · one weekIllustrative
BeforeWith agents
First response9h40 min
Same-day resolution38%81%
Human time per reply11 min2 min

Illustrative. Sample data, not a customer result. Run a starter and measure your own week.

Quality

How often reviewers approve as is, and eval scores on your own cases.

Cost

Model, tokens and cost on every run, against the agent's budget.

Cycle time

From request to done, including the wait for a person.

Outcomes

The number the team already tracks, like same-day resolution.

Turn it on

Already on in every workspace.

Agents and teams are the core of every workspace, so there is nothing to install. Your agents, teams and the apps a workspace adds are declared in workspace.yaml and applied from git.

Connects to

workspace.yaml
# workspace.yaml
plugins: [wiki, data-rooms]

# Agents, teams and chat are always on.
# Plugins add capability, and the apps that own them.
Each apply is versioned. Builds, missions and workflows record the version that ran.

Personal and shared

Every person gets a private workspace. Teams share the rest.

Your models, your keys

A workspace can use its own model key and is billed on its own vendor account.

Ready-made agents

Hire a controller, an operations analyst or a people ops partner from the Marketplace.

Get started

See Vocion run your team's real work.

Bring one job your team does every week. In the demo we walk through it on sample data shaped like yours, with the record it keeps.

For your team: a demo built around your job, on sample data.

For your engineers

Run it yourself

The requirements, the AWS path and the repo.